Uprise is cloud-based so the technical requirements are minimal, however we do have some recommendations to give you the optimal experience with our system.

Uprise Technical Requirements

THE BASICS

Recommended
Processor
2.4GHz dual-core or better
RAM
6GB or better
Screen Resolution
Minimum of 1366 x 768
Internet Speed
20Mbps for up to 5 users
Backup Internet
4G cellular connection in case of primary internet connection outage
Computers
Windows or Mac for both the Uprise Practice Management and EHR
Tablets
Variety of options are suitable for the EHR only

OPERATING SYSTEMS & BROWSERS

Platform
Operating System
Browser
Windows
Windows 7, SP2, or above
Chrome (latest version)
Mac
OS X 10.9 Mavericks or above
Chrome (latest version)

TABLETS (supported for EHR only)

There are hundreds of options when it comes to tablets, with more being introduced all the time. Uprise may work on any of them – it is nearly impossible to conduct rigorous testing on every single device. The Uprise EHR has been thoroughly tested on the following recommended tablets.

Device
Operating System
Browser
iPad Air 2, Pro
iOS 11 or later
Chrome (latest version)
Microsoft Surface Pro 3
Windows 10
Chrome (latest version)
Microsoft Surface Pro 4
Windows 10
Chrome (latest version)

For optimal exam productivity, we recommend optometrists use the Microsoft Surface Pro tablets.

OTHER RECOMMENDATIONS

BACKUP INTERNET

We recommend backing up your network with an inexpensive router and 4G cellular collection. It's a small but critical investment to ensure your practice stays online even if your primary Internet connection goes down.

INTERNET SPEED

We recommend an internet download speed of at least 20Mbps for up to 5 users. More is always a good idea if you have peak busy times and/or a lot of clinical images.

When contacting your Internet provider, please confirm that they are giving you Internet speeds in terms of megabits per second, not bytes. (NOTE: You can test your internet speed yourself for free here.)

ANTI-VIRUS SOFTWARE

We recommend that all users have anti-virus software installed that will be used to access Uprise, with updated definitions and scheduled file scans. This is really just a best practice, not a requirement to use our system.

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